REFUND & REPLACEMENT
Last updated: August 23, 2026
Links we build are meant to stick. When one doesn't, this policy decides what happens — in plain language.
01180-day replacement guarantee
If the page hosting your link is removed — or your link is removed from the page — within 180 days of the link going live, we replace it for free. The replacement is a link of equal or better quality, built by hand like any other order.
Report it through your dashboard or by replying to your delivery email. We verify the removal within a few days and start the replacement right away.
02What counts as removed
A link counts as removed when the hosting page is deleted or returns an error, when the page is redirected so your link no longer exists, or when the publisher strips your link from the content.
After 180 days, links on real domains are usually stable, and removals are rare. Removals past that window are not covered, but you can always reach out and we will look at it case by case.
03Indexing is boosted, not guaranteed
Every link we build is sent to our indexer, and indexing boost is included in every order. Across all placements we see an indexing rate of around 90%.
Indexing is decided by search engines, not by us. We do not guarantee indexing, and a link that is live but not yet indexed is not eligible for a refund or replacement.
04When we don't refund
- Ranking, traffic or revenue changes of any kind.
- Change of mind after outreach or placement work has started.
- Links removed after the 180-day window.
- Issues caused by your own site — penalties, deleted content, changed URLs or redirects you set up.
- Anchors or targets changed by you after the placement was approved.
05Monthly plans
You can cancel a monthly plan any time before the next billing cycle. Work already started for the current cycle is completed and delivered. We do not offer partial-month refunds, but every link you received is covered by the same 180-day replacement guarantee.
06How to claim
Open your dashboard, find the link, and hit report — or reply to the delivery email with the URL. Include the live date if you have it. We verify the removal, confirm the replacement, and build it by hand. Most claims are resolved within days, not weeks.